01
Complete Order-to-Cash Process
Understand the full sales cycle from customer enquiry and quotation through delivery and payment.
Order-to-Cash
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SAP Functional Course
Sales & Distribution
Learn End-to-End Sales Operations with SAP SD
Learn to manage the complete customer sales cycle—from customer master data and order processing to pricing, shipping and billing—through practical business scenarios.
3 Months duration
9 Modules included
Online & Classroom
No prior SAP experience required
Sales operations learning path
Live
Master the Order-to-Cash cycle
Course Learning Outcomes
What Will You Learn?
Develop practical, end-to-end SAP SD skills—from customer and order management to pricing, shipping, billing, returns and reporting.
01
UnderstandSales foundations
02
SellQuotes and orders
03
DeliverShipping processes
04
BillRevenue and finance
02
Customer & Sales Master Data
Create and manage accurate customer, material and sales-area data for dependable transactions.
Master Data
03
Quotations & Sales Orders
Create customer quotations and process sales orders through appropriate document workflows.
Order Processing
04
Pricing & Billing Procedures
Configure pricing conditions, discounts, taxes and billing procedures for accurate sales transactions.
Pricing & Revenue
05
Shipping & Delivery Management
Manage delivery creation, picking, packing, goods issue and customer shipping operations.
Logistics Execution
06
Returns & Customer Service
Handle returns, complaints, credit and debit processes while supporting customer service requirements.
Customer Experience
07
Sales Reports & Insights
Generate sales reports and analyze operational performance for informed commercial decisions.
Sales Analytics
08
Finance & Inventory Integration
Understand how SAP SD connects sales processes with finance, inventory and material management.
Module Integration
09
Real Sales Business Scenarios
Gain practical experience by completing realistic customer sales and distribution scenarios.
Hands-on Practice
Course Outcome
Be ready to manage practical customer, order, delivery and billing processes across SAP SD.
Practical Skills
Career Focused
Industry Relevant
Course Eligibility
Who Can Join This SAP SD Course?
This program supports learners at every stage, beginning with sales process fundamentals and progressing toward practical SAP SD skills.
Recommended skill level
Beginner to Experienced
01
Beginner
02
Intermediate
03
Experienced
Training starts with essential sales concepts, so beginners can learn confidently.
Ideal for
Students
Graduates
Business Professionals
Before You Begin
Open to all levels
Course Requirements
Skill Level
Beginner to Experienced
The learning path supports first-time learners and experienced business professionals.
SAP Background
No Prior SAP Experience Required
Previous SAP knowledge is not necessary; essential concepts are covered from the beginning.
Helpful Foundation
Helpful
Basic Business Knowledge
A basic understanding of business and sales concepts is helpful, but it is not mandatory.
Suitable Audience
Students, Graduates & Professionals
Suitable for students, fresh graduates and working professionals exploring SAP business roles.
Suitable Audience
Sales Operations & SAP Consulting
Ideal for individuals pursuing careers in sales operations, business processes and SAP consulting.
